At Silkcoterie, managed by Elegance Emporium Private Limited, we prioritize your privacy as a fundamental responsibility. Protecting your personal details is essential to us, and we treat all information with diligence, transparency, and accountability. Any information you choose to share is collected and utilized solely for delivering a secure, smooth, and trustworthy shopping journey.
In this document, the terms “we,” “our,” or “us” specifically represent Elegance Emporium Private Limited, while references to “you,” “your,” “user,” or “users” signify individuals accessing or purchasing through Silkcoterie. This Privacy Policy explains the way we manage, safeguard, and process your personal information. By continuing to browse or use our platform, you acknowledge and accept our practices. If you disagree with any part of this policy, we kindly advise you to refrain from engaging with our services.
Information We Collect
To enhance your shopping journey and provide a personalized platform experience, we collect specific categories of data:
Personal Information:
Identification details such as your full name, mobile number, and email address.
Billing and delivery addresses for order processing.
Payment-related credentials to successfully complete purchases.
Browsing and Interaction Records:
Information on how you interact with our store, including order history and shopping preferences.
Movement patterns across product pages, categories, and featured items.
Device and Technical Data:
The IP address used to connect, along with browser specifications and device details.
Location-based information if you provide permission.
Usage analytics that assist in improving site navigation and ensuring better platform protection.
Cookies and Analytical Tools:
Elements that tailor your browsing journey.
Features designed to help you discover relevant products more conveniently.
How We Use Your Data
Your information is collected and applied for the following purposes:
Order Fulfillment & Support:To process your purchases efficiently and respond to queries.
Personalized Services:To customize browsing suggestions and refine your overall experience.
Updates & Promotions:To send you product-related updates or promotional content (only if you have opted in).
Legal Compliance:To fulfill requirements as mandated by applicable regulations.
Sharing of Your Data
We never engage in selling personal details. However, your data may be shared in the following instances:
With regulatory authorities, if required by law or for fraud prevention purposes.
With business collaborators, but only where essential for service delivery and under strict confidentiality obligations.
Cookies and Tracking Mechanisms
Our platform uses cookies, web beacons, and similar tracking technologies to enrich your browsing, analyze traffic patterns, and show personalized content. You may manage or disable cookies anytime through your browser settings.
Data Protection and Security
We deploy advanced security practices to ensure your personal data is shielded from unauthorized usage, loss, or breaches. These measures include SSL encryption, protected servers, and restricted access protocols. Despite these protections, it is important to note that no system can guarantee absolute security at all times.
Data Retention
Your information is stored for a duration of 8 to 12 months after your last interaction on our website, unless extended retention is legally required for taxation, compliance, or other obligations.
Your Rights and Controls
As a valued user, you hold full control over your personal data. You are entitled to:
Access and revise your stored personal details.
Request deletion of information (subject to applicable legal restrictions).
Unsubscribe from promotional or marketing communications.
Manage or disable cookies through browser configurations.
Children’s Privacy
Our services are strictly designed for individuals who are 18 years of age or older. We do not knowingly collect or process information from minors. Should any data belonging to individuals under 18 be identified, it will be removed immediately.
Amendments to Privacy Policy
This Privacy Policy may be updated periodically. All changes will be reflected on this page. By continuing to access or use our services after updates, you are considered to have agreed to the revised terms.
Consent
By accessing our platform or using our services, you expressly consent to the collection, handling, and sharing of your data as set forth in this Privacy Policy.
Contact Information
For any inquiries, requests, or concerns regarding this Privacy Policy or your data, you may contact us at:
eleganceemporiumpvtltd@gmail.com
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